Hopefully back on line
(Posted on all my major blogs)
Yesterday, after some 33 days of being without my internet connection, I was put back on line. Several errors were found at the connections outside our premises and also in the Gateway.
The first thing I did after getting back my connection was test my speed. I pay for a 8 M line, but I was shocked to find my upload and download speeds were less than 500 kbps.
Additionally, I have a fixed IP and I found that the IP that I was using was not mine.
Thirdly, all my computers are connected to the internet through a Router. i found that if I went on to connect my router, I lost the internet connection.
Lastly, during the last 7 years I have used DHCP to connect to the internet. I have not used PPPoE. I found that I was unable to connect using DHCP and my own Fixed IP but only through the PPPoE which was assigning me the random IP.
All these problems has made life continue to be difficult as I am using just a single computer to connect to the internet.
I have a backload of about 6 weeks of work. With this situation I will only be able to catch up by the end of April.
I have lodged my complaint with my ISP .- and hopefully I will get some action by the end of this week.
Please bear with me till I get back into full swing.
posted by Jacob Matthan @ 23:00
2 Comments:
thats the standard opoy policy. you should really fight against getting your speed back. the pppoe thing is probably a lost cause.
i was forced to move to pppoe almost four years ago when my internet connection shut down.
you should get a router (cheap? :)) to get it to do dhcp for you if you really need it. otherwise just connect with pppoe.
sorry to hear about ur troubles, i hope everything turns out ok
I am not leaving this subject as mine is the most expensive fixed IP service. I will shortly be doing a full exposé about DNA and this incident about in an Oulu Best Buy entry -"The worst ISP?".
My router is a four SMC which has worked without a problem for the last 5 years. Nothing wrong with it.
Also the ELETEL service guy who handled this problem has informed me that DNA will shut down its PPPoE server shortly and everything will be shifted over to the DHCP.
Since the guys at the service desk appear to know nothing about DHCP today, expect some more chaos shortly when they shift over.
That is why I am pushing to get my DHCP working BEFORE the calamity.
Jacob
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